Refund policy

Effective October 17, 2026

MisoEQ is in beta, and we want you to be happy with it.

If MisoEQ doesn't work for you, you can get a full refund within 5 days of purchase. You don't need to explain why, though we'd love to hear what didn't work so we can fix it.

How to ask for a refund

Email support@misoeq.com or message us on the MisoEQ Discord (https://misoeq.com/discord). Include the email address you bought with and your order number if you have it.

Refunds go back to your original payment method through the store you bought from. They usually appear within 5 to 10 business days, depending on your bank.

After a refund

Your license key is deactivated, and MisoEQ stops filtering audio the next time it checks the key. To uninstall it, drag MisoEQ from Applications to the Trash.

After 5 days

Purchases are final after 5 days. If something stops working because of a bug or a macOS update, contact us first: we'll try to fix it, and if we can't, we'll consider a refund case by case.